Medallia is a Software-as-a-Service Enterprise Feedback Management and Customer Experience Management Solution and firms to high-tech, retail and business-to-business within the united statesand overseas. It is a straightforward however extremely efficient cloud-based CX software program program that collects purchaser ideas all through the net, mobile social and communicate to center channels. The decision analyzes the data it in real-time and…

1. Support Hero



Educate your buyer via self-help help. Support Hero is a wonderful answer that gives a complicated data base system for all of the SaaS purposes. More than 67% app person desire self-help help over contacting your help workers. The answer has a listing of core instruments to create data base articles and tutorials as a result of tutorials and FAQs…


2. ScreenSteps



ScreenSteps is a simple however extremely efficient cloud-based reply designed that may help you doc your inside procedures, create and deal with on-line knowledge base and provide procedures to employees in the intervening time your employees need options. It is most interesting for all dimension of organizations and delivers all the principle devices and firms to deal with your content…


3. AnswerDash



AnswerDash is a purchaser help software program program that allows firms to embed questions and options immediately on their websites and mobile functions inside the kind of a Q&A tab on the side of an online web page. Once your buyer clicks the tab, they’re then provided with the net web page or a pop-up that accommodates a list of…


4. Bold360



Daring360 is a world’s hottest purchaser engagement decision that helps you greater work together your website online visitors. It is built-in with AI chatbot and reside agent software program program that delivers the perfect of every worlds inside the ridiculously simple purchaser engagement decision. Just like its title it lets you merely get a 360 view of your purchasers and…


5. Magentrix



Magentrix is collaboration software program that helps organizations of all sizes to leverage the ability of collaboration by creating customized group options, which enhance communication, engagement and productiveness. It is a whole resolution and affords all the foremost instruments and providers that handle your work. The resolution permits companies to attach seamlessly with Salesforce and Microsoft Dynamic CRM that permit…


6. HelpDocs



HelpDocs is an all-in-one self-service information base to show your purchasers. It is a robust program that offers one of the best answer to create a whole and customizable assist net web page and FAQs. HelpDocs is taken into account one among most interesting alternate choices to Adobe RoboHelp and presents all crucial corporations and choices that make it larger…


7. HelpSite



HelpSite is a straightforward service to assist your setup the proper assist centre or assist web site. It permits you to create a assist web site together with your FAQs and information base. HelpSite is a straightforward, stunning, mobile-friendly and searchable platform so your buyer can discover solutions quick and simply. The answer provides a sensible content material type that…


8. MadCap Flare



MadCap Flare is a primary content material materials administration software program program that allows you to create, deal with and publish intelligent content material materials for any viewers, language or format. It is an all-in-one cloud-based decision particularly designed for technical writers and content material materials builders. The decision supplies a variety of codecs to create and publish your content…


9. phpMyFAQ



phpMyFAQ is a world’s hottest mobile-friendly, feature-rich and open-sources FAQ software program program that makes use of PHP 5.6+ and PHP7+. It is an additionally known as a free content material materials administration software program program that lets you merely administrate your individual, groups, data, lessons, FAQ knowledge, suggestions and all the other related stuff with some superior choices and…


10. Adobe RoboHelp



Adobe RoboHelp is a assist authoring device created and revealed by Adobe Systems for Windows. It is a wonderful and straightforward to know resolution that lets you create and ship a customized content material expertise for any gadget. With the assistance of this resolution, you’ll be able to publish next-generation responsive HTML5 plans that present intuitive navigation and finest at…


11. MindTouch



MindTouch is a number one platform that transforms the merchandise and helps content material your organization already produces into the client engagement channel. It is an all-in-one answer to create a greater self-service technique, improve agent productiveness, improve ticket deflection and gasoline self-service assist. The platform is specifically made for enterprises and fast-growing corporations that enable it to make use…

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11 Medallia Alternatives & Similar Software

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